FAQ

It is a slow, easy-going bike tour. It is a completely relaxed yet active way to visit the city. You don’t need to be fit, because Milan is flat and we will stop at various charming spots along the way. We avoid the most crowded and noisy roads and our expert guides will take care of everything. You can relax and enjoy your ride!
An English speaking official guide of Milan will accompany you on your ride. All our guides are cheerful and passionate about their job. They love the city and will show you why!
We keep the groups small. We like to create a cosy and friendly atmosphere. It is what we appreciate when we go abroad and we are happy to offer this in our city too!
Our elegant and comfortable city bicycles, very easy to use. We also provide helmets.
Every day 7/7. You can join us whenever you prefer, we do a tour every day. And in summer time, you can discover the city also at the Sunset!
We avoid the most crowded and noisy roads and our expert guides take care of everything so you can relax and enjoy your ride. Nevertheless it is crucial that each guest knows perfectly how to ride a bicycle in a city and that he or she obeys the rules and the advices of our guides during the tour.
The price includes a guided tour, a comfortable bike with helmet and third party liability insurance.
Within 24hr from the departure, we inform you via email and sms. If we have other available dates we propose you other options. In case you are not able to join us on other dates or we don’t have availabilities, you get promptly a refund.
We have a 48 hour cancellation policy. Let us promptly know if your plan changes, this could help us to meet your needs. Please send us an email at hello@bikeandthecity.it !
Our meeting point is in Via Vetere 12. It can easily be reached - from Metro Station Duomo (M1 and M3): 14 min walking distance or n.3 tram, - from Metro Station S.Ambrogio (M2):12 min walking distance or 94 bus - from Metro Station Porta Genova (M2): 1,3km 17 min walking distance. We’ll wait for you up to 10 minutes after the set departure time, then we are sorry but it is time to go!
Yes, they do! All our guides speak English as well as Italian of course and they will be happy to teach you some beautiful Italian.
No problem if you don't find space available or the booking system is already closed, please send your request (including your mobile number or the hotel name and numbers) to reservation@bikeandthecity.it or you can text +39 393 80 32 968 or +39 338 36 24 475. We will send you a reply with a confirmation as soon as possible, subject to availability.
For children under 14 yo, please drop us an email before booking and so we can ask you few questions and organise everything properly!